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Help & Support Centre

Everything you need to know about your Bet9ja app experience

How do I access the old Bet9ja mobile app login?
To use the classic interface, ensure you are using the official legacy portal link or select 'Old Version' from the settings menu in the current app.
What should I do if I forget my login password?
Click on the 'Forgot Password' link on the login page, enter your registered email or phone number, and follow the prompts to reset it.
How long does it take to withdraw my winnings to my bank?
Most withdrawals to Nigerian banks are processed within 24 hours, though some may be instant depending on your bank's network.
Is the Bet9ja app safe for my funds?
Yes, we use high-level encryption and secure payment gateways to ensure your money and personal data are 100% protected.
Can I place bets using my mobile phone?
Absolutely! You can place live bets, pre-match bets, and virtuals directly through the mobile app or your mobile browser.
How do I verify my account for higher limits?
Go to your profile settings, upload a valid government-issued ID (NIN, Voter's Card, or Passport), and wait for our team to verify it.
What is the minimum deposit amount?
The minimum deposit varies by payment method, but you can start funding your account with as little as ₦100.

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